Privacy Policy

 

Effective Date: April 8, 2026 Last Updated: April 8, 2026

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Introduction

QureMarvel ("we," "our," or "us") is committed to protecting the privacy and security of personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.quremarvel.com, use our products, or interact with our services. We take data privacy seriously — especially in healthcare, where trust is the foundation of everything we do.

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Information We Collect

We may collect the following types of information:

Personal Information You Provide: Name, email address, phone number, organisation name, job title, and any other information you voluntarily submit through our contact forms, demo request forms, newsletter signups, or program enrolments.

Usage Data: Information automatically collected when you visit our website, including IP address, browser type, device type, operating system, pages visited, time spent on pages, referring URLs, and clickstream data.

Cookies and Tracking Technologies: We use cookies, pixel tags, and similar technologies to improve your browsing experience, analyse website traffic, and understand user behaviour. You can control cookie preferences through your browser settings.

Clinical and Health Data: When hospitals and healthcare systems use our products (QureAssist, QureVision, QureView, QurePredict, QureConnect), patient health data may be processed. This data is governed by separate Business Associate Agreements (BAAs) and Data Processing Agreements (DPAs) with each client institution. We never access, store, or process patient health data without explicit contractual authorisation.

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How We Use Your Information

We use the information we collect to respond to your enquiries, demo requests, and support questions; deliver and improve our products and services; send you newsletters, updates, and marketing communications (only with your consent); analyse website usage to improve user experience and site performance; comply with legal obligations and enforce our terms; and protect against fraud, abuse, and security threats.

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How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information with trusted service providers who help us operate our website and business (such as hosting providers, email platforms, and analytics tools) under strict confidentiality agreements; legal authorities when required by law, regulation, or legal process; and business partners only with your explicit consent.

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Data Security

We implement industry-standard security measures to protect your information, including encryption in transit (TLS/SSL) and at rest, access controls and authentication mechanisms, regular security assessments and vulnerability testing, and employee training on data handling best practices. While we strive to protect your information, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security but are committed to maintaining the highest standards reasonably achievable.

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Data Retention

We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer needed, we securely delete or anonymise it.

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Your Rights

Depending on your location, you may have the following rights regarding your personal information: the right to access and receive a copy of your data, the right to correct inaccurate or incomplete data, the right to request deletion of your data, the right to restrict or object to certain processing activities, the right to data portability, and the right to withdraw consent at any time. To exercise any of these rights, please reach out to us through the Contact Us page on our website.

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International Data Transfers

If you are accessing our services from outside India, your information may be transferred to and processed in India or other countries where our service providers operate. We ensure appropriate safeguards are in place for all international data transfers in compliance with applicable data protection laws.

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Children's Privacy

Our services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete it promptly.

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Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

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Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically. Your continued use of our website and services after any changes constitutes acceptance of the updated policy.

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Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please reach out to us through the Contact Us page on our website.

QureMarvel Bengaluru, Karnataka, India